Service Support
From planned routine maintenance to 24/7 emergency breakdown response, HFT have got you covered.
Unrivalled service backup from a local team that understand your forklift is the backbone of your operation.
Peace of mind from our experience & commitment
Our preventive maintenance solutions support you with a team of professionally trained engineers, ready to identify wear & tear, help resolve potential problems before they appear with clear and expert advise.
Maintaining equipment at regular intervals ensures uptime is maximised, repair costs are reduced, safety issues are diminished, and the cosmetic appearance of the equipment is maintained. What’s not to love about that?
This leaves more time for you to focus on your business activities.
why Customers trust us for service
Specialist engineers
OEM trained so you have every confidence in our Team’s approach.
Fast & Efficient
Response is critical, but so is how we use your time. We know this and prioritise your needs.
Practical advice
Experience brings comfort you that the advice you are given is clear and accurate.
Quality & Value
We pride ourselves on delivering the best value for money in the marketplace.
Thorough Examination
Forklift Thorough Examinations are essential. They are equivalent to the MOT for cars – a mandatory check to ensure that the mechanical and electrical parts of your forklift are in safe working order.
Minimise your risk and book a Thorough Examination with HFT.
24/7 service support
A rapid response is what you need most when your equipment is out of action and costing you precious time, no matter what time of day or night!
Our emergency engineers are across Herefordshire, Worcestershire, Shropshire and Gloucestershire 24/7 and as available to assist.
routine maintenance
We support all of our customers with a team of trained engineers. They identify wear & tear on the equipment, resolve potential problems before they appear and provide you with clear, concise and expert advise.
Regular preventative maintenance ensures uptime is maximised, your repair costs are reduced, safety issues are diminished and the cosmetic appearance of the equipment is maintained.
Importantly, this leaves more time for you to focus on your business.
genuine PARTS & TYRES
The correct part, for the correct equipment, delivered at the correct time. A simple customer need that we can fulfil.
- Quick delivery
- Genuine parts sourced from HFT stock or direct from OEM
- Expert advice
Batteries & chargers
A big topic, with plenty of questions – all of which we can answer.
HFT offer a solution for all material handling applications, whether you seek low-maintenance Lithium, low-cost Lead acid or flexible Quasar technologies, we can supply the most effective option for you.
It doesn’t stop at the battery, though. Getting the right charger is crucial to suit your power supply and your shift pattern.
Fleet Management tools
HFT offer you a variety of tools to assist you with managing the weight of running a material handling operation.
Telematics – elevate your understanding of how your operators use your equipment. View in real time your FLT activity and any impact damage.
Online Customer Zone – view in real time all your planned service activity, downtime, damage reports and replacement schedule.
Electronic Reports – you will receive an e-copy of all HFT activity, reducing the need to print and store manually.
Face-to-face reviews – sometimes, there’s nothing better than the human touch. We encourage site visits to review all aspects of how you want to improve your material handling operation.
Resources
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Cantilever racking storage
A tailored design to turn awkward into efficient Ever increasing production volumes for a leading UK manufacturer & distributor of timber…
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Case study 2
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Case study 1
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SHOP AT THE hft store – IT’S always open!
Discover OVER 15,000 HANDLING & STORAGE PRODUCTS, FORKLIFT PARTS AND SERVICE KITS for your operation.
Order online and enjoy generous customer loyalty discounts and pay using your company credit account facility.